Club Millésime Manager
Core
Define operational concepts, standards, and budgets for a luxury hotel executive lounge (Club Millésime) while supervising daily F&B operations and VIP guest service.
Role type
Senior F&B Operations Manager (Executive Lounge)
Builds
Operational standards, service policies, equipment lists, and OPEX budgets for a luxury lounge
Domain
Luxury hospitality / Fine dining
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (Note: This is a correction. The deliverable is actually 'client delivery' or 'product features' in a service context, but the prompt options are rigid. Let's map 'Supervise daily operations' and 'Service' to 'product features' or 'client delivery'. Given the options, 'client delivery' fits best for service roles, but 'physical/clinical work' is strictly for clinical/physical. Let's re-evaluate. The role involves managing a physical space and service. The closest fit among the rigid options for a service manager is often 'product features' (defining the service offering) or 'client delivery'. However, looking at the list: 'production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work'. A lounge manager delivers the service experience. I will select 'client delivery' as it implies managing the client interaction and service delivery, or 'product features' if focusing on the lounge setup. Let's choose 'client delivery' as the primary output is the service experience for VIPs. Wait, the instruction says 'one of: ...'. I must pick one. 'client delivery' is the most appropriate for a service role managing guest interactions and lounge operations.
Required skills
Operational planning, F&B cost control, team leadership, VIP guest relations, budget management, recruitment and training, quality assurance, multi-language communication
Preferred skills
Sofitel/Accor standards knowledge, OPERA/Micros system proficiency, luxury hotel experience
Technologies
OPERA, Micros
Responsibilities
Define operational concepts and service standards, supervise daily lounge operations and F&B service, manage team recruitment and training, control F&B costs and budgets, handle VIP guest relations and complaints, report activity indicators to management
Seniority
Senior, hands-on IC