Senior IT Analyst
Core
Provide L2 IT support for end user compute issues, manage IT assets, and support new office setups within an enterprise environment.
Role type
Senior IC IT Support Analyst
Builds
IT equipment setups, user guides, and basic IT infrastructure maintenance
Domain
Enterprise IT / End User Computing
Deliverable
client delivery
Required skills
Windows client software troubleshooting, Microsoft Office products, IT asset management, network maintenance basics, enterprise environment experience
Preferred skills
Networking (Wi-Fi, routers, switches, VPN), Agile methodology, cross-level organizational collaboration
Technologies
Windows, Microsoft Office, Wi-Fi, routers, switches, VPN
Responsibilities
Provide L2 IT support for end user compute issues onsite and remotely, Set up and provide new starters with IT equipment, Manage IT assets accurately, Support New office setup, Setup and Maintenance of the IT infrastructure at basic level, Providing IT project support as required by the business
Seniority
Senior, hands-on IC
