Front Office Agent - (Saudi National)
Core
Greet, check in, settle guest accounts, and assist guests with hotel facilities at the reception desk.
Role type
Front Office Agent
Builds
Guest check-in/check-out processes and room reservations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
English (verbal and written), customer service, up-selling, PMS usage, Microsoft Windows applications
Preferred skills
Previous customer-related experience, PMS experience, Microsoft Windows applications
Technologies
PMS, Microsoft Windows
Responsibilities
Greet and check in guests, settle guest accounts, assist guests with hotel facilities, respond to guest inquiries at the reception desk, drive revenue through up-selling room brands, follow department policies and safety procedures
Seniority
Entry-level / Individual Contributor
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