Field Application Engineer (m/w/d)
Core
Deploy and support IoT solutions for retail clients, acting as the technical interface between customers and product development.
Role type
Field Application Engineer (IoT)
Builds
IoT cloud technology and digital solutions for omnichannel retail
Domain
Retail technology / Internet of Things
Deliverable
client delivery
Required skills
IoT device expertise, wireless networking protocols (Wi-Fi, BLE, Zigbee, LoRa), software troubleshooting, log analysis, Linux environments, basic coding/scripting
Preferred skills
Experience in consumer electronics or SaaS, project management, data analysis
Technologies
Azure Kusto Query Language, Sumo Logic, Splunk, Linux
Responsibilities
Support deployment and installation of new products, act as primary technical contact for customers, troubleshoot technical issues and perform root cause analysis, conduct on-site visits for installation and QA, create and maintain troubleshooting guides and knowledge base articles
Seniority
Mid-level, hands-on IC
