Casual Shift Leader
Core
Lead and train restaurant crew to deliver high-quality food service and maintain operational standards in a fast-paced casual dining environment.
Role type
Front-line shift supervisor
Builds
Consistent customer experiences and efficient store operations
Domain
Casual dining / Fast food
Deliverable
Product features (service delivery & operational execution)
Required skills
Team leadership, customer service, food safety compliance, cash handling, inventory management, labor cost control, delivery coordination
Preferred skills
Supervisory experience in fast-paced environments, Food Safety Supervisor certification, Responsible Service of Alcohol certification
Responsibilities
Train and coach crew members, ensure food safety and stock control, manage labor and COGS, oversee deliveries, champion customer-first service
Seniority
Entry-level to Mid-level, hands-on IC