Cantonese Bilingual Specialist
Core
Engage with bilingual (English and Cantonese) customers through voice channels to address inquiries, concerns, and requests.
Role type
Bilingual Customer Support Specialist (Voice)
Builds
Customer support interactions for clients across Banking, Healthcare, Insurance, Shipping, Logistics, and Travel industries.
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
Bilingual communication (English and Cantonese), voice support experience, CRM proficiency, data entry accuracy, problem-solving, multitasking, shift flexibility
Preferred skills
Product knowledge, industry trend awareness, team collaboration
Technologies
CRM software, MS Office
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