IT Service Delivery Analyst
Core
An administrative and process-focused role within central IT responsible for managing IT asset lifecycles, conducting audits, and supporting operational governance to ensure business continuity.
Role type
IT Service Delivery Analyst (Administrative/Operations)
Builds
Accurate IT asset records, audit compliance, and streamlined operational processes
Domain
IT Operations / Asset Management / Compliance
Deliverable
dashboards & analysis
Required skills
Attention to detail, organizational skills, process management, record keeping, auditing, stakeholder communication, operational coordination
Preferred skills
Proactive approach, ownership mindset, ability to manage multiple priorities, process improvement mindset
Responsibilities
Managing and maintaining accurate records of IT assets and stock throughout their lifecycle, carrying out regular audits to ensure equipment and inventory records remain accurate, supporting onboarding and offboarding activities, assisting with operational and governance processes across the IT function, working closely with colleagues to coordinate activities, supporting compliance and audit requirements through effective record keeping, identifying opportunities to improve processes
Seniority
Individual Contributor