Business Application Consultant
Core
End-to-end support, configuration, and continuous improvement of enterprise business applications (excluding Oracle ERP/CRM) to ensure high availability and data integrity.
Role type
Senior Business Application Consultant
Builds
Efficient organizational operations via optimized application portfolios and process improvements
Domain
Enterprise IT / Business Process Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Functional support and incident resolution, requirements gathering and documentation, process mapping and gap analysis, application configuration and administration, vendor relationship management, UAT execution, end-user training design, data governance compliance, project management
Preferred skills
Knowledge of HRMS, document management, project management, asset management, HSE, and procurement systems
Technologies
Enterprise application portfolios (non-Oracle/CRM)
Responsibilities
Provide day-to-day functional support and incident resolution for enterprise applications; Conduct discovery sessions to understand business workflows; Perform process mapping and gap analysis; Manage application configuration, user setup, and access control; Coordinate with vendors for patch management and upgrades; Design and execute user training programs; Monitor application health dashboards; Support project delivery for implementations and enhancements
Seniority
Senior, hands-on IC
