Platter Team Leader
Core
Lead and supervise the platter service area, ensuring exceptional customer experiences and operational excellence in a fast-paced food service setting.
Role type
Senior IC hospitality team leader (platter service)
Builds
High-quality food and beverage service for in-store restaurant customers
Domain
Hospitality / Food Service
Deliverable
product features
Required skills
Team leadership and mentorship, Food safety compliance, Inventory and delivery management, Cash handling and till operations, Customer service excellence, Operational decision-making
Preferred skills
Food Safety Level 2 certification, Conflict resolution, Coaching and training experience
Technologies
Point-of-sale systems
Responsibilities
Lead, supervise, and mentor platter team members; Maintain high standards of customer experience and food presentation; Ensure adherence to food safety and health regulations; Organize and oversee delivery operations and inventory checks; Manage cash handling and till operations; Support management with operational decisions.
Seniority
Senior, hands-on IC