Norwegian speaking Dispute Analyst, Tieto Banktech (m/f/d)
Core
Investigate and process customer claims and disputes for payment card transactions, ensuring compliance with regulations and client procedures.
Role type
Dispute Analyst (Nordic Operations)
Builds
Payment card dispute resolution and claims handling processes for Nordic financial institutions
Domain
Financial services / Payments / Dispute management
Deliverable
client delivery
Required skills
Analytical problem solving, attention to detail, independent work, task prioritization, written and spoken English
Preferred skills
Banking/financial services experience, payment card operations, fraud prevention, claims handling, dispute/chargeback operations
Technologies
Visa/Mastercard schemes
Responsibilities
Investigate and process customer claims and disputes, Review transactions and supporting documentation, Ensure compliance with regulations and client procedures, Communicate with internal and external stakeholders, Deliver work meeting service level agreements, Contribute to process improvements
Seniority
Individual Contributor (Entry to Mid-level)
