Field Service Engineer (m/f/d) – Characterization – North-East France
Core
Provide on-site technical support, installation, maintenance, and repair for scientific instrumentation and laboratory equipment to customers in the North-East France region.
Role type
Field Service Engineer (Instrumentation)
Builds
Maintains and repairs Anton Paar measurement instruments and laboratory solutions
Domain
Scientific instrumentation / Laboratory equipment / Measurement technology
Deliverable
physical/clinical work
Required skills
Technical troubleshooting, equipment installation, preventive maintenance, calibration, repair, CRM data entry, travel organization
Preferred skills
Experience with scientific instrumentation, laboratory equipment, direct customer interaction
Technologies
SAP ERP, SAP CRM, Anton Paar internal service tools
Responsibilities
Install and commission instruments at customer sites, perform troubleshooting, maintenance, and repairs on site or in workshop, diagnose equipment issues, prepare technical information for repair quotations, plan and carry out preventive maintenance, perform checks, calibrations, and inspections, record and update service activities in CRM, manage service spare parts and tools, provide telephone support, identify opportunities for equipment upgrades for sales team
Seniority
Mid-level (3+ years experience)