customer service
Core
Handle customer inquiries and support for global brands via phone or digital channels.
Role type
Customer Service Representative
Builds
Customer support interactions for enterprise clients
Domain
Business Process Outsourcing (BPO) / Customer Support
Deliverable
client delivery
Required skills
English (B1+ to C1), communication, customer service
Preferred skills
willingness to work rotational night shifts
Technologies
N/A
Responsibilities
Respond to customer inquiries, maintain service quality standards, adhere to KPIs
Seniority
Entry-level
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