Assistant Maître D’
Core
Support day-to-day operations of assigned restaurant outlets to deliver seamless guest arrival and dining experiences while ensuring service excellence and operational efficiency.
Role type
Assistant Maître D' (Floor Leader)
Builds
Luxury hotel restaurant dining experiences for guests
Domain
Luxury Hospitality / Fine Dining
Deliverable
product features
Required skills
Guest service management, reservation and seating management, team supervision and coaching, revenue optimization, POS system proficiency, health and safety compliance
Preferred skills
Luxury hotel experience, Hospitality Management certification, Food safety certification
Technologies
Micros, self-cashiering systems, Microsoft Office Suite
Responsibilities
Greet guests and manage reservations, seating, and dining room flow; supervise and coach wait staff and hosts; monitor dining room cleanliness and ambiance; support financial targets through upselling and seating strategies; compile operational reports; ensure compliance with health, safety, and hygiene standards.
Seniority
Mid-level, hands-on IC