Discover Bermuda Support Executive
Core
Support the planning and delivery of luxury group, incentive, and customized destination programs for Fairmont Southampton, ensuring seamless logistics and guest experiences.
Role type
Destination Management Support Executive
Builds
Luxury group and incentive travel programs for high-end clients
Domain
Luxury hospitality / Destination management
Deliverable
product features
Required skills
Program logistics coordination, supplier liaison, itinerary management, guest experience management, operational documentation, contingency planning, cost tracking
Preferred skills
Knowledge of Bermuda tourism landscape, group travel experience, event management experience, Microsoft Office proficiency, valid driver's license
Technologies
Microsoft Office, hotel reservation systems
Responsibilities
Coordinate airport transfers, transportation, and guest logistics; Liaise with suppliers and venues to confirm details; Prepare itineraries, manifests, and operational documentation; Respond to guest and client requests; Support site inspections and program execution; Track program changes and communicate updates; Assist with program costings and financial reconciliation.
Seniority
Entry-level to Junior