Night Porter
Core
Ensure safety and security of hotel guests, staff, and property at night; serve as first point of contact for late arrivals and walk-ins; manage emergency evacuations.
Role type
Night Porter
Builds
Guest check-ins and safety operations for hotels
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Emergency evacuation procedures, customer service, telephone communication, complaint resolution, allergen control awareness, teamwork
Preferred skills
Willingness to learn, attention to detail, positive attitude
Technologies
None stated
Responsibilities
Provide memorable guest experiences, handle late arrival check-ins, ensure safety and security, evacuate guests during emergencies, answer telephone enquiries, resolve customer complaints
Seniority
Entry-level
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