Automotive Customer Service Representative | Weekends Off | 401k | Melbourne FL
Core
Front-line guest service and operations support for an automotive repair franchise, managing check-ins, scheduling, shuttle logistics, and facility coordination.
Role type
Customer Service Representative (Automotive Repair)
Builds
Guest service experiences, appointment schedules, and operational efficiency for vehicle repair customers
Domain
Automotive repair and maintenance
Deliverable
product features
Required skills
Customer service, phone communication, appointment scheduling, shuttle driving, parts handling, clerical tasks, Microsoft Office proficiency
Preferred skills
Automotive repair terminology knowledge, fast-paced environment adaptability, team collaboration
Technologies
Microsoft Office Suite, factory scan tools, diagnostic equipment
Responsibilities
Check guests in and out, answer phone calls and schedule appointments, provide safe shuttle service, assist with receiving and processing parts, maintain facility cleanliness, perform clerical tasks like accounts receivable, coordinate guest service activities
Seniority
Entry-level to Mid-level, hands-on IC