Pflichtpraktikum - Service Operations & Customer Journey
Core
Onboarding new customers for the European organization, developing CRM tools, and supporting dealer organizations and direct customers.
Role type
Service Operations & Customer Journey intern
Builds
Customer onboarding processes, CRM tool enhancements, knowledge base updates
Domain
Automotive technology and electronics
Deliverable
product features
Required skills
SAP familiarity, MS Office (Excel with VBA preferred), fluent German, analytical thinking, independent work style
Preferred skills
Product Engineering background, international communication experience
Technologies
SAP, MS Office, Excel, VBA
Responsibilities
Onboard new customers for the European organization, Develop and maintain CRM tools, Support dealer organizations and direct customers, Communicate with development teams to solve problems, Update the knowledge base
Seniority
Intern (mandatory internship)