Conseiller Commercial à distance H/F
Core
Remote commercial advisor managing front-line contacts with retail stores, handling IT equipment purchases, claims, technical assistance, and store expansion projects.
Role type
remote customer support and sales advisor
Builds
IT equipment procurement, store support services, and claims resolution for retail partners
Domain
retail IT services and customer support
Deliverable
client delivery
Required skills
call handling, needs identification, CRM management, claims processing, multi-tasking, written communication
Preferred skills
analytical reasoning, relationship building, service orientation
Responsibilities
answer incoming calls from retail stores, process simple commercial requests, update CRM records, make outbound calls to complete files or follow up on claims
Seniority
entry-level to junior
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