Hotel Receptionist
Core
Welcome guests, manage check-ins/check-outs, and provide local recommendations to enhance their stay.
Role type
Front office team member
Builds
Guest arrival and departure processes
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest service, reservation processing, communication, problem resolution, local knowledge
Preferred skills
Proactive approach, positive energy, professional presentation
Responsibilities
Process guest reservations and special requests, resolve guest issues, provide personalized recommendations, maintain courteous communication across channels
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