Payment Operations Risk & Controls Team Lead
Core
Lead a Control Assurance & Advisory team to provide practical assurance, risk advice, and constructive challenge across Payment Operations teams to ensure key risks are managed effectively and controls operate as intended.
Role type
Senior IC team lead (risk & controls)
Builds
Sustainable improvements in payment operations risk management and control effectiveness
Domain
Fintech / Payments / Operational Risk
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
operational-risk experience, risk assessments, controls testing, issues and actions management, team leadership, coaching, performance management, cross-functional project leadership, strategic planning, data analysis, stakeholder management, clear communication
Preferred skills
payments/fintech/banking experience, familiarity with risk-management platforms like Optro
Technologies
Optro
Responsibilities
Lead, coach, and develop the Control Assurance & Advisory team; set assurance and advisory priorities; oversee high-quality risk assessments, control testing, and monitoring; evaluate control design and effectiveness; manage audit and risk mitigation actions; maintain risk records in Optro; act as a trusted risk advisor to PayOps and other teams; lead cross-functional improvement projects; provide reporting on material risks and remediation progress; strengthen team frameworks and SOPs; forecast capacity and capability needs.
Seniority
Senior, hands-on IC