Kundenservice- & Vertriebsspezialist (m/w/d) – Deutschsprachig
Core
Voice of a leading European telecom brand, handling customer inquiries for internet, telephony, and TV while identifying sales opportunities to upsell products and services.
Role type
Customer service & sales specialist
Builds
Customer service interactions and sales pitches for telecom products
Domain
Telecommunications
Deliverable
client delivery
Required skills
German (C1), customer contact, solution-oriented communication, sales presentation
Preferred skills
prior experience in sales or customer service
Responsibilities
Process inquiries regarding products and services, resolve technical or administrative issues, present suitable offers and add-ons, contribute to customer satisfaction and team success
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