Catering Server/Cashier
Core
Oversee daily cafe and lounge operations, manage front-of-house staff, handle customer service, and process payments.
Role type
Senior Front of House Supervisor / Assistant Manager
Builds
Daily lounge operations, customer service experiences, accurate sales reporting
Domain
Aviation catering / Airport lounge services
Deliverable
product features
Required skills
Supervision, customer service, payment processing, staff training, incident reporting, financial reconciliation, administrative management
Preferred skills
Microsoft Office proficiency, problem solving, prioritization, health and safety compliance
Technologies
POS systems, Microsoft Word, Excel, PowerPoint
Responsibilities
Oversee daily operations in absence of Assistant Manager, train new front-of-house staff, handle customer inquiries and complaints, verify payments and process transactions, monitor team performance and schedule tasks, complete daily activity and closing reports, balance petty cash and reconcile collections, ensure cleaning procedures and PPE compliance.
Seniority
Senior, hands-on IC with supervisory duties