Head of Credit Control, EMEA
Core
Lead the end-to-end credit control function across EMEA, defining strategy, governance, and operating standards to improve cash collection and working capital.
Role type
Senior leadership IC (Head of Credit Control)
Builds
Credit control operating model, high-performing teams, IT-enabled credit control solutions
Domain
Financial services / Investor Services / Credit Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, team leadership, process transformation, stakeholder management, financial analysis, debt resolution, multi-jurisdictional operations, IT solution implementation
Preferred skills
Accountancy or credit management qualification (ICM, AAT), experience with automated credit control systems, commercial acumen
Technologies
MS Office/Excel, IT-enabled credit control solutions
Responsibilities
Define credit control strategy and governance, build and lead a high-performing team, drive IT solution adoption, manage complex debt escalations, improve cash collection and working capital metrics
Seniority
Senior, hands-on leadership