General Manager of Quick Service Restaurants
Core
Directs complex Quick Service Restaurant (QSR) operations at an Eataly marketplace, collaborating with Retail and Full Service Restaurants to maximize profitability and uphold quality standards.
Role type
General Manager of Quick Service Restaurants
Builds
Coffee, drinks, pastries, gelato, pizza, focaccia, paninis, and grab-and-go meal options
Domain
Food & Beverage / Quick Service Restaurant
Deliverable
product features
Required skills
P&L management, team leadership, scheduling optimization, inventory management, food cost control, operational strategy execution, incident resolution, payroll administration
Preferred skills
Italian food products knowledge, wine knowledge, manual espresso machine operation
Technologies
Microsoft Office, retail Point of Sales systems
Responsibilities
Organize and direct QSR operations to maximize profitability; build and lead a high-performing team; oversee day-to-day operations and optimize schedules; ensure consistent high-level service; execute strategies on pricing, merchandising, and promotions; analyze financials with focus on COGS and labor; partner on business growth strategy; estimate food/beverage needs and requisition supplies; assist with payroll and scheduling; resolve employee and guest incidents
Seniority
Senior, hands-on IC
