Automotive Service Advisor
Core
Lead the service department by supervising technicians, scheduling duties, managing parts inventory, and ensuring safety compliance while delivering an industry-leading customer experience.
Role type
Senior IC automotive service advisor (store operations)
Builds
Service department operations and customer service experience
Domain
Automotive retail / Aftermarket service
Deliverable
client delivery
Required skills
Team leadership, scheduling and assignment management, performance evaluation, parts inventory management, safety compliance enforcement, customer relationship management
Preferred skills
Fast-paced environment adaptability, mentoring capability, business objective achievement, OSHA knowledge
Technologies
Safety equipment, inventory management systems
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, manage parts inventory and outside purchases, ensure store safety and equipment compliance, evaluate staff performance, work directly with customers on sales and service opportunities
Seniority
Senior, hands-on IC