Sales Optimisation Advisor
Core
Develop and manage initiatives to maximize customer value, reduce churn, and increase long-term revenues for the Household segment across digital and agent-based sales channels.
Role type
Sales Optimization Advisor (Energy)
Builds
Customer retention strategies, cross-selling initiatives, and data-driven decision frameworks for the Italian energy market.
Domain
Energy (Power & Gas) / Retail Sales
Deliverable
product features
Required skills
Strategic planning, data analysis, CRM management, business acumen, project management, stakeholder alignment
Preferred skills
Entrepreneurial mindset, advanced Excel proficiency, experience with analytics tools
Technologies
CRM systems, MS Office (Advanced Excel)
Responsibilities
Define customer relationship strategy post-sale, oversee daily operations to enhance customer value, develop analytical frameworks for data-driven decisions, support executive leadership in digital sales strategy
Seniority
Mid-level, hands-on IC