Supply Operations Lead
Core
Own end-to-end Supply strategy to optimize operational performance, customer experience, and unit economics (CPO, Delivery Time, Utilization) for Glovo's delivery operations in Serbia.
Role type
Senior Supply Operations Lead (Strategy & Execution)
Builds
Scalable supply operations model and analytical engine for on-demand delivery
Domain
On-demand delivery / Logistics / Marketplace
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Supply chain leadership, data-driven decision making, team leadership (2 direct reports), cross-functional stakeholder management, bilingual fluency (Serbian/English), SQL/querying, operational analytics
Preferred skills
Experience in high-growth tech or on-demand delivery environments, executive communication, process improvement frameworks
Technologies
Looker, Google Sheets, SQL
Responsibilities
Own core Supply metrics and execute operational strategies; Drive unit-cost improvements while protecting courier earnings; Lead and mentor a team of two Operations Analysts; Partner with Commercial, Finance, and Global teams; Design and scale localized operational initiatives
Seniority
Senior, hands-on IC with team leadership
