Guest Experience Attendant
Core
A hands-on, dynamic role assisting guests across Front Office and Food & Beverage operations to ensure a welcoming experience from check-in to check-out.
Role type
Guest Experience Attendant (Casual)
Builds
Guest check-in/check-out processes, café/bar service, in-room dining, and function areas
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest check-in/check-out handling, food and beverage service, local recommendations, order delivery, table clearing, area setup/pack-down, payment processing, cross-department coordination
Preferred skills
Previous hospitality experience in Front Office and F&B, RSA Certificate, adaptability, multi-tasking in fast-paced environments
Technologies
None stated
Responsibilities
Welcome guests and handle check-ins/check-outs, assist with food and beverage service, provide local recommendations and handle guest requests, deliver orders and clear tables, set up and pack down function areas, coordinate with housekeeping, process payments
Seniority
Entry-level / Casual