Application Production Support Analyst
Core
Provide L1/L2 production support for critical Credit Trading, Pricing, STP, and Risk platforms in fixed income and capital markets.
Role type
Senior Application Production Support Analyst
Builds
Production stability for trading, pricing, risk, analytics, and booking workflows
Domain
Investment Banking / Capital Markets
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Fixed Income products knowledge, RFQ lifecycle, troubleshooting, incident management, log analysis, FIX Protocol, Linux/Windows environments, SQL, Python, ServiceNow, JIRA
Preferred skills
ION MarketView, Bloomberg, MarketAxess, Splunk, Dynatrace, Geneos
Responsibilities
Monitor applications and resolve production incidents, support trading and risk workflows, manage Incident/Problem/Change processes, collaborate with traders and developers to improve system reliability
Seniority
Senior, hands-on IC