Associate, Software Production Management & Reliability Engineering
Core
Proactively monitor mission-critical real-time market data systems, manage production incidents, and drive operational excellence through AI-enabled workflows and automation for global electronic trading.
Role type
Associate, Software Production Management & Reliability Engineering
Builds
24-hour market data platforms supporting North American trading and secondary support for Asia-Pacific exchanges
Domain
Financial services / Electronic trading infrastructure
Deliverable
production ML models | infrastructure
Required skills
Production management, Application support, Site Reliability Engineering (SRE), Unix/Linux troubleshooting, Networking fundamentals (TCP/IP, UDP, Multicast), Incident management, AI tools utilization, Operational automation
Preferred skills
Perl/Python scripting, Market data systems knowledge, Exchange connectivity experience, Monitoring platforms (Splunk, Grafana, Geneos), AI-powered tool development
Technologies
Unix/Linux, TCP/IP, UDP, Multicast, Splunk, Grafana, Geneos, Generative AI platforms
Responsibilities
Perform proactive real-time monitoring of mission-critical market data systems, Detect potential issues before they become production incidents, Investigate and resolve production issues independently, Manage production incidents from identification through resolution, Leverage AI tools to improve troubleshooting and operational efficiency, Identify automation opportunities and drive operational improvement initiatives, Develop and maintain operational procedures and runbooks
Seniority
Associate, hands-on IC