IT Support Technician
Core
Provide on-site end-user support, troubleshooting, and hardware management within a Microsoft 365 and Windows environment.
Role type
L1-L2 IT Support Technician
Builds
IT services and user experience for end-users
Domain
IT Operations / Enterprise Support
Deliverable
client delivery
Required skills
Microsoft 365 support, Windows environment management, hardware troubleshooting, incident resolution
Preferred skills
L1-L2 support experience
Technologies
Microsoft 365, Windows
Responsibilities
Resolve end-user incidents, manage hardware and devices, troubleshoot technical issues, maintain Microsoft 365 and Windows environments
Seniority
Entry to Mid-level, hands-on IC
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