Third Party Claims Assistant
Core
Support asset management projects by handling billing, collection, and payment processing for claims related to highway and bridge asset repairs and incident management.
Role type
Claims Assistant
Builds
Invoices and payment records for insurance carriers and vehicle owners
Domain
Transportation infrastructure / Insurance claims
Deliverable
client delivery
Required skills
Insurance claims processing, invoice creation, data entry, report generation, phone communication, Microsoft Office proficiency
Preferred skills
2+ years in insurance claims, customer service focus, detail orientation, independent work
Responsibilities
Contact insurance companies for claim information, coordinate with project offices for records and photos, create and submit invoices, track payment status and follow up on unpaid claims, update claim records, run reports for tracking, assist with police report investigations
Seniority
Entry-level to Junior