Night Auditor (H/F) - Hôtel les Barmes de l'Ours
Core
Overnight front desk operations ensuring guest safety, check-in/out, and daily closing procedures for a luxury ski resort hotel.
Role type
Night Auditor (Front Office)
Builds
Daily front desk operations and guest services
Domain
Hospitality / Ski Resort
Deliverable
product features
Required skills
Front desk operations, check-in/check-out procedures, daily closing, incident management, report writing, English fluency
Preferred skills
Second language, Protel software knowledge
Responsibilities
Handle physical and telephone guest inquiries overnight, process individual and group check-ins/check-outs, ensure guest comfort and safety, manage daily front desk closing and billing verification, generate overnight reports for the day team, adhere to internal procedures and quality standards
Seniority
Entry-level to Junior
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