Operator Alarm- und Einsatzzentrale 100% (m/w/d)
Core
Operate an alarm and operations center 24/7 to handle emergency calls, verify alarms, and coordinate with intervention units.
Role type
Security operations center operator
Builds
Real-time security monitoring and emergency response coordination
Domain
Security services / Emergency response
Deliverable
client delivery
Required skills
Alarm verification, remote perimeter monitoring, video patrol management, entry/exit control, incident reporting, multi-language communication, stress management, analytical thinking
Preferred skills
Proactive attitude, self-development motivation, familiarity with modern security technology
Technologies
Video patrol systems, remote monitoring tools, MS-Office
Responsibilities
Process alarm reports and emergency calls, verify alarms remotely, conduct video patrols, manage entry/exit controls, coordinate with police/fire/medical units, handle telephone service and administrative tasks
Seniority
Entry-level to Mid-level, shift-based IC