Payment Operations Associate, Payins
Core
Manage and streamline payment processes by matching incoming payments to customer bookings and reconciling accounting entries across global accounts and multiple currencies.
Role type
Associate payment operations specialist (reconciliation & matching)
Builds
Accurate fund movement and reconciliation for global education, healthcare, travel, and B2B clients
Domain
Global payments and financial operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
payments identification, reconciliation, bank and partner reporting, payment processing investigations, analytical skills, Excel/Google Sheets proficiency
Preferred skills
troubleshooting bank reporting issues, process improvement, Slack/Zendesk/Jira/Looker experience
Responsibilities
Identify and match incoming payments to customer bookings, reconcile accounting entries across global accounts and multiple currencies, investigate and resolve unmatched or misapplied payments, troubleshoot bank and partner reporting issues, identify recurring payment issues and recommend process improvements
Seniority
Junior, 1-2 years experience