Night Porter
Core
Provide overnight security, guest assistance, and front-desk operations for a hotel, ensuring safety, handling cash, and managing wake-up calls.
Role type
Night Porter (Hospitality/Security)
Builds
Guest experience, hotel security, operational continuity
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Cash handling, security procedures, guest relations, emergency response, shift handover, light maintenance setup
Preferred skills
Opera PMS experience, additional languages
Technologies
Opera PMS
Responsibilities
Monitor security and report hazards, manage cashiering balances, handle guest inquiries and complaints, process wake-up calls, complete audit checklists, distribute reports, assist staff, set up meeting spaces, perform shift handovers.
Seniority
Entry-level to Junior, hands-on IC
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