General Manager - Sofitel Diamond Crown Hai Phong - Pre Opening
Core
Lead the overall management and strategic direction of a luxury hotel property during pre-opening and post-opening phases, ensuring operational readiness, financial performance, and brand standards.
Role type
General Manager (Pre-opening & Operations)
Builds
A luxury hotel property (Sofitel Diamond Crown Hai Phong)
Domain
Hospitality / Luxury Hotel Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Luxury hotel management, pre-opening execution, budget and CAPEX management, commercial strategy, SOP development, team recruitment and training, legal compliance, owner relations
Preferred skills
Local market knowledge (Vietnam), relationship management with hotel owners
Technologies
N/A
Responsibilities
Drive pre-opening timelines and operational readiness; manage budgets, forecasts, and cost controls; establish SOPs and risk management frameworks; recruit and build high-performing teams; lead strategic direction and maximize profitability post-opening; ensure compliance with operating controls and legislation; champion employee engagement and service culture; maintain product and service quality standards; promote the brand and execute brand essentials.
Seniority
Senior, hands-on IC