Duty Manager
Core
Provide operational leadership throughout shifts to ensure safe, compliant hotel operations and exceptional guest experiences.
Role type
Senior operational leader (Duty Manager)
Builds
Guest journey and daily hotel operations
Domain
Luxury hospitality
Deliverable
client delivery
Required skills
Luxury hospitality experience, operational leadership, cross-level communication, Opera Cloud proficiency, reporting procedures, RSA certification, RP certification, First Aid certification, full driver's license
Preferred skills
None stated
Technologies
Opera Cloud, Microsoft Office
Responsibilities
Lead hotel operations with calm confidence, resolve guest and operational issues in real-time, manage shift handovers, support team performance, ensure workplace safety and compliance
Seniority
Senior, hands-on IC
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