Service Manager - Uberto Restaurant at Quercus
Core
Lead the tasting menu experience and front-of-house service staff at a luxury fine dining restaurant, ensuring seamless guest journeys from reservation to dining.
Role type
Service Manager (Fine Dining / Tasting Menu)
Builds
Tasting menu dining experiences for luxury hotel guests
Domain
Luxury Hospitality / Fine Dining
Deliverable
product features
Required skills
Reservation management, menu coordination, staff leadership and training, guest relations, dietary restriction handling, beverage pairing coordination
Preferred skills
Maître d' or captain experience, CMS Level 2 Wine Certification
Technologies
Digital booking platforms, reservation management systems
Responsibilities
Manage reservations across email, phone, and digital platforms; coordinate with chefs on menu notes and dietary modifications; lead pre-service preparation and lineup; act as host and floor leader during service; hire, train, and manage service staff
Seniority
Mid-level management, hands-on operational leadership