Retail Omni Channel Manager
Core
Lead retail technology roadmap and omnichannel execution to improve inventory accuracy, platform adoption, and store operations.
Role type
Senior IC retail operations manager (omnichannel technology)
Builds
Scalable omnichannel fulfillment workflows, store policies, and operational standards for a retail fleet of 100+ stores.
Domain
Retail / Omnichannel Technology
Deliverable
product features
Required skills
RFID implementation, POS systems, inventory management platforms, omnichannel fulfillment models, policy development, cross-functional stakeholder management, data analysis, change management, Microsoft Office Suite
Preferred skills
Experience scaling capabilities across a store fleet, international growth strategy, executive-level communication
Technologies
RFID, POS, inventory management platforms
Responsibilities
Lead and support the retail technology roadmap; identify capability gaps and define future-state solutions; partner with Digital and eCommerce to improve end-to-end omnichannel journeys; build and evolve store policies and operational standards; define KPIs and use performance data to identify improvement opportunities.
Seniority
Senior, hands-on IC