Director of Retail Operating Model & Technology
Core
Architecting global retail operating routines and technology solutions to maximize efficiency, drive labor reductions, and ensure front-line team success.
Role type
Director of Retail Operating Model & Technology
Builds
Scalable store operating blueprints, operational dashboards, and retail technology solutions for global expansion.
Domain
Retail operations and technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Retail operations strategy, workforce management, retail technology roadmap planning, cross-functional partnership, business case development, policy and procedure creation, data dashboard oversight, retail system expertise (RFID, Omni, Inventory, POS), travel management
Preferred skills
International expansion experience, proof of concepting and pilot management
Technologies
RFID, Omni, Inventory Control, asset protection management systems, POS, Microsoft Office Suite
Responsibilities
Maintain efficient weekly and daily operational routines for retail stores; Partner with Workforce Management Team to align labor models and scheduling tools; Oversee Retail technology and process improvement roadmap; Capture and prioritize process and technology improvement opportunities; Maintain cross-functional retail tech product enhancement requests; Develop business cases and detailed business requirements for new solutions; Oversee continuous development and improvement of Operations Dashboards
Seniority
Director, global strategy & execution