Team Member Host - Front Office
Core
Front office team member responsible for ensuring guests have a fantastic stay by handling inquiries, complaints, and providing solutions at the reception of a hotel.
Role type
Front Office Team Member
Builds
Guest check-in/check-out services, reservation management, and front-line guest support
Domain
Hospitality / Hotel Industry
Deliverable
client delivery
Required skills
Hospitality experience, Opera Cloud proficiency, Dutch (fluent), English (fluent), flexibility for 3-5 days/week
Preferred skills
Creativity, spontaneity, self-motivation
Technologies
Opera Cloud
Responsibilities
Handle guest inquiries and complaints, provide alternative solutions, work at reception and occasionally in the breakfast restaurant
Seniority
Entry-level to Mid-level
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