Hotel Manager (F/H)
Core
Oversee operations for Accommodation, F&B, and Spa & Wellness departments in a luxury hotel, driving financial performance and service quality.
Role type
Senior Hotel Manager (Operations)
Builds
Luxury hotel operations (Accommodation, F&B, Spa & Wellness)
Domain
Hospitality / Luxury Hotel Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, budget forecasting, team leadership, VIP guest relations, brand standards compliance, financial reporting, operational planning
Preferred skills
International management experience, luxury hotel background, design/art appreciation
Technologies
LQA, Forbes Travel Guide, Market Metrix, Hygiene Audit tools
Responsibilities
Manage operational departments to achieve gross operating profit, EBITDA, RevPar, and guest satisfaction targets; oversee annual budgeting and financial forecasting; represent the Raffles brand and communicate with owners and senior leadership; ensure compliance with Accor/Raffles protocols and brand standards.
Seniority
Senior, hands-on IC