Food & Beverage Floor Manager
Core
Oversee and direct day-to-day operations of multiple food and beverage outlets (Café by Emeril, Delmonico Steakhouse, Lobby Bar) in a luxury hotel environment.
Role type
Senior Food & Beverage Floor Manager
Builds
Operational efficiency, guest satisfaction, and financial performance across multiple outlets
Domain
Luxury hospitality / Food & Beverage operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Multi-outlet operations management, luxury service standards, revenue and labor management, team leadership and coaching, regulatory compliance, inventory and maintenance scheduling, wine program collaboration
Preferred skills
Bachelor's degree in hospitality management or Business Administration, experience in 5-star hotel environments
Technologies
POS systems, inventory management software, scheduling tools
Responsibilities
Ensure consistent execution of operational procedures and service standards across Café by Emeril, Delmonico Steakhouse, and Lobby Bar; Maximize revenue and profitability while managing labor and operating expenses; Foster a positive work environment and lead by example; Identify and implement service improvements through observation and training; Ensure compliance with liquor laws, health and safety regulations, and hotel policies; Partner with the Sommelier to enhance the wine program; Maintain flexibility to work mid- and late-night shifts
Seniority
Senior, hands-on IC