Air Export Agent
Core
Manages air export operations, ensuring timely shipment flow, accurate data entry, tracking, and client billing for international trade accounts.
Role type
Air Export Agent
Builds
Air freight shipments and related operational data
Domain
Logistics / Air Freight / International Trade
Deliverable
client delivery
Required skills
Air export compliance, DG certification, operational system data entry, shipment tracking, client billing, SOP/KPI adherence, MS Office, Lotus Notes, 30 wpm typing, 10-key touch
Preferred skills
Automation development, cross-functional project leadership, operations/logistics/finance/shared services experience, Microsoft Power Platform/Azure AI/Copilot certifications
Technologies
MS Office, Lotus Notes, Power Automate, M365, Azure AI, Microsoft Copilot
Responsibilities
Ensure smooth and timely shipment process flow; Ensure accurate and timely data entry into operational systems; Track and trace shipments; Provide proactive communication to internal and external customers; Ensure accurate and timely client billing including dispute resolution; Complete cross training to support team coverage; Ensure compliance to company policies and external regulations; Professionally represent company to customers, service providers, and government agencies
Seniority
Individual Contributor