Team Lead, Merchant Acquisition
Core
Drive end-to-end merchant acquisition and optimize operations for GrabMart's online delivery service to ensure scalable growth.
Role type
Senior IC merchant acquisition and sales operations lead
Builds
Retail acquisition pipeline, merchant onboarding processes, and partnership contracts for GrabMart
Domain
Quick commerce / E-commerce / O2O (offline-to-online) / Food delivery
Deliverable
product features
Required skills
Strategic merchant gap analysis, end-to-end retail acquisition, sales presentation and negotiation, partnership proposal development, onboarding process optimization, tracking system implementation, business goal alignment, strategic project contribution, complex Excel functions, SQL or database query languages, e-commerce or food delivery industry experience, digital marketplace knowledge
Preferred skills
Quick commerce or E-commerce landscape understanding, O2O or retail tech industry experience, team and people management
Technologies
Microsoft Excel, SQL
Responsibilities
Identify strategic merchant gaps and categories, manage end-to-end retail acquisition from prospecting to contract signing, deliver persuasive presentations to merchants, lead contract negotiations, improve and standardize onboarding structures, collaborate with partners for merchant activation, implement tracking systems for acquisition metrics, align acquisition efforts with business goals, contribute to strategic projects for merchant experience
Seniority
Senior, hands-on IC with team leadership
