IT Supervisor
Core
Oversee IT infrastructure stability, provide high-level technical support for hotel operations, and manage a team of IT staff to ensure 24/7 coverage.
Role type
IT Supervisor (Infrastructure & Support)
Builds
Hotel IT infrastructure, guest room systems, conference facilities, and internal communication tools
Domain
Hospitality / Hotel Operations
Required skills
Network administration, Server management (Windows/Linux), Hotel systems (Opera PMS, Micros POS), Wi-Fi infrastructure, Hardware troubleshooting, Vendor management, Team leadership, Budget management
Preferred skills
Experience in luxury hotel or resort environment, Project implementation
Technologies
Windows, Linux, Opera PMS, Micros POS
Responsibilities
Oversee maintenance of servers, networks, Wi-Fi, and property management systems; Provide troubleshooting for guest rooms and conference facilities; Coordinate with external IT vendors; Ensure cybersecurity and compliance; Supervise and mentor IT support staff; Manage hardware/software inventory and procurement
Seniority
Mid-level, hands-on IC with supervisory duties
