Junior Project Coordinator
Core
Junior Project Coordinator supporting Managed Services in the Contact Center domain by coordinating project activities, resources, and budget control.
Role type
Junior IC project coordinator
Builds
Managed Services programs in the Contact Center domain
Domain
IT Services / Contact Center
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Project coordination, Service management, Budget control, Documentation management, Meeting facilitation, Resource allocation, Problem solving, Process improvement, Stakeholder communication, Microsoft 365 (PowerPoint, Excel, SharePoint)
Preferred skills
Experience in international environments, Multicultural collaboration
Technologies
Microsoft 365, SharePoint, MS PowerPoint, MS Excel
Responsibilities
Coordinate project and services management activities and resources; Develop and maintain project documentation, invoices, plans, and reports; Act as point of contact to communicate program portfolio status and arrange meetings; Cooperate with customers, vendors, and departments to resolve program needs; Identify opportunities for internal process improvements; Support team members onboarding and offboarding processes.
Seniority
Junior, hands-on IC