Night Auditor
Core
Night auditor ensuring impeccable guest stays and operational excellence during overnight hours at a 5-star hotel.
Role type
Night Auditor
Builds
Front desk operations, financial reconciliation, and end-of-day reporting for hotel guests.
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Cash handling, credit card transaction processing, financial reconciliation, end-of-day closing procedures, guest service, reservation system management, POS system usage, security checks, time management, attention to detail, problem-solving, basic accounting knowledge, computer literacy.
Preferred skills
Autonomy, adaptability, quick response to unexpected situations, confidentiality, teamwork, willingness to learn new hotel management systems.
Responsibilities
Provide exceptional customer service to guests during night shifts, manage reception operations including check-in and check-out, process and reconcile cash and credit card transactions, execute end-of-day closing procedures and generate financial reports, maintain detailed records of guest transactions and hotel activities, monitor and resolve guest issues, perform regular security checks, communicate effectively with day shift staff via handover notes, support general hotel operations with administrative assistance.
Seniority
Individual Contributor