Receptionniste nuit(H/F)
Core
Night receptionist ensuring personalized guest welcome, managing check-ins/check-outs, handling reservations, and overseeing hotel security and cash operations during night shifts.
Role type
Night receptionist
Builds
Guest check-in/check-out processes, reservation management, daily cash reconciliation, security rounds
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest relations, cash handling, reservation management, security procedures, shift handover, conflict resolution, sales promotion
Preferred skills
Multitasking, initiative, adaptability, loyalty program knowledge
Technologies
Property Management System (PMS), cash registers, security reporting tools
Responsibilities
Manage night shift check-ins and check-outs, handle guest requests and complaints, perform security rounds and incident reporting, reconcile daily cash and close accounts, manage reservations and group bookings, ensure compliance with safety and environmental policies
Seniority
Entry-level to Junior